RETURN & REFUND POLICY

1. Return Eligibility

Returns accepted only if:

Product is damaged, defective, or incorrect

Request made within 2 days of delivery

Product is unused and in original packaging

2. Non-Returnable Items

  • Opened or used products
  • Items without original packaging
  • Requests after 2 days

3. Exchanges

  • Allowed for eligible products
  • Must meet return conditions

4. Return Process

Email help@niyarabeauty.com with:

  • Order ID
  • Issue details
  • Photos (if applicable)

5. Refunds

  • Processed within 5–7 business days after approval
  • Credited to the original payment method

6. Inspection

Returns are approved only after a quality check.

7. Rejection Conditions

Returns may be rejected if:

  • The product is used
  • The seal is broken
  • Packaging missing

8. Contact

  • Email: help@niyarabeauty.com